Firstsource

Firstsource is a leading global provider of business process management services. We offer a wide range of services across banking and financial services, telecommunications and media and the healthcare industry. Firstsource provides services throughout the customer lifecycle, including customer acquisition, customer care, billing and collections, transaction processing and business research and analytics. Firstsource is among India's leading BPO companies. Firstsource provides business process management to Fortune 500 and FTSE 100 companies in the Banking & Financial Services (credit cards, insurance, retail banking, collections and mortgage companies), Telecom & Media (fixed line, mobile, broadband and narrowband service providers) and Healthcare (payor companies) industries.

Firstsource leverages its Rightshoring approach that is best suited to our clients business. We offer the benefit of our global delivery model across 36 world class centers and over 18,500 employees across India, US, UK, Argentina and the Philippines. This model allows us to meet the needs of our clients in a timely, efficient and cost effective way. Firstsource offers customer management through a combination of call center and transaction processing capabilities for a complete range of solutions from customer acquisition, customer care, claims processing, collections and receivables management, reconciliations

Investigations to customized business research and analytics Headquartered in Mumbai, India, the company currently has over 18000 employees across delivery centers in India, US, UK, Argentina and the Philippines. Over the years Firstsource has earned the reputation of being an organization with the ability to rapidly scale up and manage large scale complex processes over accelerated timeframes. It has partnered with clients to create virtual extensions of their organizations so they can concentrate on their core competency.

A culture of responsiveness, flexibility, operations excellence and mutual trust and transparency has led to long-standing client relationships. Job opening: Customer Service: Responsibilities: Job involves receiving inbound calls. Solving customer queries. Willing to work in rotational shifts. (24*7). Requirements: Graduates/Freshers. Undergraduates with minimum One years of experience.(experience in any Industry). Excellent command on English language. Preferably Junior Executives specializing in Customer Service or equivalent. Full-Time positions available.