Sutherland Global Service

Sutherland Global Services is a multinational IT Enabled and Business Process Outsourcing (BPO) company, specializing in Integrated BPO solutions across Customer Lifecycle and Back-office Lifecycle Management services. Having started operations in 1986 in Rochester, New York, Sutherland now employs over 21,000 professionals offering RightSourced seamlessly blended services from its 21 delivery centers in India, the United States, Philippines, Canada and Mexico.

By integrating highly trained people with state-of-the-art technology and proven business methodologies, Sutherland collaborates with clients to help them excel in their industry and maximize their customer lifetime value. Our customer lifecycle management services focus on the management of our clients’ customers’ lifecycle and help our clients increase revenue, expand margins, improve working capital management, increase customer satisfaction and reduce churn, and help improve overall competitive differentiation.

Our back office lifecycle management services focus on the management of clients’ back office process lifecycle and help reduce costs and increase operational efficiencies. Most of the back office process operations we manage on behalf of our clients draw substantially on our deep industry-based knowledge. We also provide corporate services, which cater to our clients’ employees. Our business transformation group is often the first point of engagement we have with our clients. The business transformation group generally provides four distinct services: process consulting, business solutions design, platform development and global transition.

TECHNICAL SUPPORT EXECUTIVES: Experience: 0 - 1 Years. Industry Type: BPO/ITES /CRM/Transcription. Functional Area: ITES/BPO/KPO, Customer Service, Ops. Education: UG - Any Graduate - Any Specialization. PG - Any PG Course - Any Specialization. Compensation: Attractive package with Incentives. Location: Chennai. Desired Profile: Involves working in Night shifts. Excellent Communication Skills. Age criteria: Restricted up to 35 years. Building a rapport with customers.